{"id":542,"date":"2019-07-23T22:12:12","date_gmt":"2019-07-23T21:12:12","guid":{"rendered":"http:\/\/ponderconstruction-co-uk.stackstaging.com\/residential\/?page_id=542"},"modified":"2019-08-28T21:02:37","modified_gmt":"2019-08-28T20:02:37","slug":"quality-policy","status":"publish","type":"page","link":"https:\/\/ponderconstruction.co.uk\/residential\/quality-policy\/","title":{"rendered":"Quality Policy"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Hero&#8221; _builder_version=&#8221;3.19.12&#8243; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_start=&#8221;rgba(8,60,82,0.79)&#8221; background_color_gradient_end=&#8221;rgba(10,80,109,0.86)&#8221; background_color_gradient_direction=&#8221;36deg&#8221; background_color_gradient_start_position=&#8221;80%&#8221; background_color_gradient_overlays_image=&#8221;on&#8221; background_image=&#8221;https:\/\/ponderconstruction.co.uk\/residential\/wp-content\/uploads\/sites\/2\/2019\/05\/Pyes-Farm-3-of-3.jpg&#8221; 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max_width=&#8221;800px&#8221; custom_margin=&#8221;||0px|&#8221; custom_padding=&#8221;|||16px&#8221;]{&#8220;dynamic&#8221;:true,&#8221;content&#8221;:&#8221;post_title&#8221;,&#8221;settings&#8221;:{&#8220;before&#8221;:&#8221;&#8221;,&#8221;after&#8221;:&#8221;&#8221;}}[\/et_pb_text][et_pb_text _builder_version=&#8221;3.19.12&#8243; text_font=&#8221;Montserrat|900|||||||&#8221; text_font_size=&#8221;64px&#8221; text_font_size_tablet=&#8221;14px&#8221; text_font_size_last_edited=&#8221;off|desktop&#8221; text_line_height=&#8221;1.8em&#8221; header_font=&#8221;Montserrat|900|||||||&#8221; header_font_size=&#8221;64px&#8221; header_font_size_tablet=&#8221;44px&#8221; header_font_size_phone=&#8221;32px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_line_height=&#8221;1.1em&#8221; border_color_all=&#8221;#5cb7de&#8221; border_width_left=&#8221;10px&#8221; background_layout=&#8221;dark&#8221; max_width=&#8221;800px&#8221; custom_margin=&#8221;||0px|&#8221; custom_padding=&#8221;|||16px&#8221;]<\/p>\n<h2>It is the Policy of Ponder Construction to provide a level of service that meets or exceeds our customers&#8217; expectations.<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;About Us&#8221; _builder_version=&#8221;3.9&#8243;][et_pb_row _builder_version=&#8221;3.19.12&#8243;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.19.12&#8243; parallax=&#8221;off&#8221; parallax_method=&#8221;on&#8221;][et_pb_text _builder_version=&#8221;3.19.12&#8243;]<\/p>\n<p>The Quality Objectives will encompass;<\/p>\n<ul type=\"disc\">\n<li>Continual improvement of\u00a0quality performance, by way of setting clear objectives and regularly monitoring progress against them.<\/li>\n<li>Educate and train employees in quality issues.<\/li>\n<li>To develop a greater understanding of\u00a0customer requirements.<\/li>\n<li>To develop products and services where reasonably practicable to meet customer needs.<\/li>\n<li>To encourage high quality standards from all suppliers and contractors.<\/li>\n<\/ul>\n<p>Through our Quality Management System, we are able to monitor the quality of the service we provide.\u00a0 By monitoring the quality of our service, it will help us to maintain, improve and develop our business.<\/p>\n<p>Competent staff to ensure that policies and procedures are adhered to will carry out regular audits of our Quality Management System.\u00a0 The implementation of corrective action, whether from internal audits, management reviews or customer feedback, is seen as a vital part\u00a0in the continuous improvement process.<\/p>\n<p>We are committed to the ongoing training and development of our staff in order to enable them to carry out their tasks competently and safely.\u00a0 We continuously monitor and review the training needs of our staff and review their progress as part of the annual staff appraisal process.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; 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url=&#8221;https:\/\/www.facebook.com\/Ponder-Construction-Ltd-117242015054841\/&#8221; _builder_version=&#8221;3.19.12&#8243; custom_padding=&#8221;|10px||10px||true&#8221; follow_button=&#8221;off&#8221; url_new_window=&#8221;on&#8221;]facebook[\/et_pb_social_media_follow_network][et_pb_social_media_follow_network social_network=&#8221;twitter&#8221; url=&#8221;https:\/\/twitter.com\/LtdPonder&#8221; _builder_version=&#8221;3.19.12&#8243; custom_padding=&#8221;|10px||10px||true&#8221; follow_button=&#8221;off&#8221; url_new_window=&#8221;on&#8221;]twitter[\/et_pb_social_media_follow_network][\/et_pb_social_media_follow][\/et_pb_column_inner][\/et_pb_row_inner][et_pb_row_inner custom_padding=&#8221;80px|6vw|80px|6vw|true|true&#8221; custom_padding_tablet=&#8221;|3vw||3vw||true&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;3.9&#8243;][et_pb_column_inner type=&#8221;4_4&#8243; saved_specialty_column_type=&#8221;1_2&#8243; _builder_version=&#8221;3.0.47&#8243; 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custom_margin=&#8221;||20px|&#8221; animation=&#8221;off&#8221; locked=&#8221;off&#8221;][\/et_pb_blurb][\/et_pb_column_inner][\/et_pb_row_inner][\/et_pb_column][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; _builder_version=&#8221;3.19.12&#8243; global_module=&#8221;655&#8243;][et_pb_fullwidth_map address=&#8221;Turkey Cock Ln, Stanway, Colchester CO3 8ND, UK&#8221; zoom_level=&#8221;14&#8243; address_lat=&#8221;51.8902054&#8243; address_lng=&#8221;0.80669280000006&#8243; _builder_version=&#8221;3.19.12&#8243;][et_pb_map_pin title=&#8221;Ponder Construction ltd&#8221; pin_address=&#8221;Unit 1 Lampits Farm, Turkey Cock Ln, Colchester CO3 8ND, United Kingdom&#8221; zoom_level=&#8221;11&#8243; pin_address_lat=&#8221;51.889973&#8243; pin_address_lng=&#8221;0.80594999999994&#8243; _builder_version=&#8221;3.19.12&#8243; db_start_open=&#8221;on&#8221;][\/et_pb_map_pin][\/et_pb_fullwidth_map][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Quality PolicyIt is the Policy of Ponder Construction to provide a level of service that meets or exceeds our customers&#8217; 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