Who we are:

Our website address is: https://www.ponderconstruction.co.uk

What personal data we collect and why we collect it

Contact forms

Should you fill in a contact form, we will only use this data to make direct contact with you at your request. It will be kept for no more than two-months. by filling in any form on the site you are agreeing to the terms of our Privacy Policy.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Google Analytics
When someone visits www.ponderconstruction.com we use a third-party service – Google Analytics to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify you. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Who we share your data with

If you choose to work with Ponder Construction, we will share your contact details with delivery companies and window fitters as is necessary for us to complete the job. Our subcontractors are compliant with GDPR laws.

Should you enter into a sales agreement with us, we will necessarily share your data with the following people in order to carry out work:

Guarantee Companies
Sub-contractors
Surveyor
Scaffolders
Our IT Specialists

Their contact information is available on request

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Should you have any privacy concerns, please contact our Data Protection Officer, Anne on enquiries@ponderconstruction.co.uk

Additional information

How we protect your data

We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information.

Our methods meet the GDPR compliance requirement.

What data breach procedures we have in place

We have robust measures in place to minimise and prevent data breaches from taking place. Should a breach of personal data occur (whether in respect of you or someone else) then we must take notes and keep evidence of that breach. If the breach is likely to result in a risk to the rights and freedoms of individuals then we must also notify the Information Commissioner’s Office within 72 hours.

If you are aware of a data breach you must contact enquiries@ponderconstruction.co.uk and the Data Protection Manager, Anne immediately and keep any evidence you have in relation to the breach. 

Monitoring our privacy notice

Our privacy notice was most recently reviewed on 15th July 2019 and will be reviewed again in 6 months.

Complaints or queries

If you wish to complain about this privacy notice or any of the procedures set out in it please contact: Anne the Data Protection Officer on 01206 240141 or by email enquiries@ponderconstruction.co.uk

You also have the right to raise concerns with Information Commissioner’s Office on 0303 123 1113 or at https://ico.org.uk/concerns/, or any other relevant supervisory authority should your personal data be processed outside of the UK, if you believe that your data protection rights have not been adhered to.